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probrake SUPPORT & FAQ

Here you will find answers to all your questions about our products and services. From details about our stainless steel brake lines to delivery information – we have thoroughly explained everything for you. Browse our FAQs for quick and precise information to help you make the right choice.

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General FAQs

The test reports provided with our probrake products are specifically designed and tested for use in Germany.

For the use of our products outside Germany, we recommend checking the country-specific legal regulations and approval requirements, as these can vary.

Don’t worry, even if your vehicle model or type is not on our list, we can often still help you. As manufacturers, we often have suitable items for many models.

Please send us detailed information and photos of what you need via email.

You can also send us a scan of the motorcycle registration or COC papers. The more details we get, the easier it is for us to help you.

You also have the option to send us the original part for a more precise examination – but only after prior arrangement.

Our ABE is valid for installation on original parts from the manufacturer.

If you have installed a different brake pump on your vehicle, please contact us before placing your order. We would be happy to advise you on which lever and adapter you need.

With this equipment, you will then need to go to the TÜV for approval and registration.

If you are having difficulties with installation or are unsure if everything is working correctly, do not hesitate to contact our customer service early on.

To help you efficiently, please send us a scan of your vehicle registration along with photos of the installed original parts and the products supplied by us. Together, we will quickly find a solution to your problem.

The general installation instructions, including safety notices, can be found in the printed ABE booklet or as a separate insert.

For some lever adapters, there is also a special installation manual included, which shows you detailed installation steps.

Installation instructions for probrake products can also be found in our download area.

In the event of an accident or tip-over, parts may become damaged.

Please send us photos of your damaged probrake part

In the event of an accident or tip-over, parts may become damaged.

Please send us photos of your damaged probrake part via email in advance.

We will then check how and if we can replace the damaged parts and inform you about the next steps.

Here you can also find an overview of the probrake spare parts.

in advance.

We will then check how and if we can replace the damaged parts and inform you about the next steps.

Here you can also find an overview of the probrake spare parts.

You can, of course, store the ABE as a PDF on your mobile phone, however, this form is not accepted during a check in Germany.

Only the printed ABE from the manufacturer or a TÜV certification is accepted as an official document.

To avoid trouble, we recommend that you keep the ABE waterproofed and placed under the seat of your vehicle. This way, you are always on the safe side and can avoid unnecessary discussions.

The anodized layer on our parts is applied in the micrometer range and its quality depends not only on the material properties but also on many other factors.

We regularly test all production batches with UV light to prevent color fading. Our standard tolerates a color deviation of a maximum of 15% within three years.

Should there be any premature fading, we ask that you send photos of the affected part to our customer service so that we can assist you.

The adapters shown on the homepage may be sample images.

Once you have selected the correct motorcycle model, we guarantee that the appropriate, model-specific adapters will be mounted on the levers.

These may differ in shape and size from the sample images, but are precisely tailored to your motorcycle model.